Resolved after 9 hours 57 minutes, affecting Vendor Portal, on November 15, 2024.
A fix has been implemented and we are monitoring results.
Affected components
Vendor Portal
Update timeline
- identified Nov 15, 2024, 01:33 AM UTC
A probable cause of the issue with the SMS MFA module has been identified, and we are actively working on a solution.
- monitoring Nov 15, 2024, 02:35 AM UTC
A fix has been implemented and we are monitoring results.
- resolved Nov 16, 2024, 08:11 AM UTC
This incident has been resolved.
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Amazon Web Services