Felix incident

Intermittent access issues

Resolved after 19 hours 49 minutes, affecting Contractor Portal and Vendor Portal, on July 22, 2025.

monitoring Jul 22, 2025, 10:56 AM UTC

We have resolved the issue causing intermittent access, and are now monitoring the fix.

Affected components

Contractor PortalVendor Portal

identified Jul 22, 2025, 06:05 AM UTC

We are currently experiencing intermittent access issues for users across Contractor and Vendor portals. We have determined the root cause, and are currently working on the resolution. Should you experience issues, please retry after a few minutes, or alternatively open a different browser or incognito/private tab.
monitoring Jul 22, 2025, 10:56 AM UTC

We have resolved the issue causing intermittent access, and are now monitoring the fix.
resolved Jul 23, 2025, 01:54 AM UTC

This incident has been resolved.

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