Resolved after 1 hour 43 minutes, affecting Contractor Portal and Vendor Portal, on September 5, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Contractor PortalVendor Portal
Update timeline
- investigating Sep 05, 2025, 01:44 AM UTC
We have had reports of vendors being unable to log in. We are investigating the issue as a Critical priority and will continue to provide updates.
- investigating Sep 05, 2025, 02:08 AM UTC
We are continuing to investigate this issue.
- identified Sep 05, 2025, 02:43 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 05, 2025, 03:28 AM UTC
This incident has been resolved.
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