Resolved after 32 minutes, affecting FastSpring System, on October 20, 2026.
A fix has been applied, and the data-service has been restarted. The issue appears to be resolved, and the team will continue to monitor the service to ensure report jobs are completing successfully.
Affected components
Update timeline
- investigating Oct 20, 2026, 11:22 AM UTC
Some asynchronous Data API report jobs are failing due to an access-denied error when writing reports to the S3 storage bucket. The issue began at approximately 18:06 UTC, October 19th and is intermittent, with some jobs continuing to complete successfully. Multiple stores are affected, and a service restart has not resolved the issue. The team is investigating.
- resolved Oct 20, 2026, 11:55 AM UTC
A fix has been applied, and the data-service has been restarted. The issue appears to be resolved, and the team will continue to monitor the service to ensure report jobs are completing successfully.
Your product runs on more than FastSpring
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services