FastSpring incident

Custom Orders Unavailable

Resolved after 2 hours 26 minutes, affecting FastSpring System, on September 17, 2026.

resolved Sep 17, 2026, 12:02 PM UTC

The issue preventing some sellers from creating custom orders has been resolved. We are continuing to monitor the situation to ensure stability.

Started
Sep 17, 2026, 09:35 AM UTC
Resolved
Sep 17, 2026, 12:02 PM UTC
Duration
2h 26m
Detected by Pingoru
Sep 17, 2026, 09:35 AM UTC

Affected components

FastSpring System

Update timeline

  1. investigating Sep 17, 2026, 09:35 AM UTC

    We are currently investigating an issue that is preventing some sellers from creating custom orders. Our team is actively investigating the issue and working to restore the functionality as soon as possible. We will provide further updates as more information becomes available.

  2. resolved Sep 17, 2026, 12:02 PM UTC

    The issue preventing some sellers from creating custom orders has been resolved. We are continuing to monitor the situation to ensure stability.

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