Fastmail incident

Interrupted access to Fastmail services

Minor

Resolved after 8 hours 16 minutes, affecting Login & sessions, on August 25, 2026.

resolved Aug 26, 2026, 03:41 AM UTC

This incident has been resolved. Access to our services have been restored for affected customers. No mail has been lost, and we don't anticipate further issues.

Started
Aug 25, 2026, 07:25 PM UTC
Resolved
Aug 26, 2026, 03:41 AM UTC
Duration
8h 16m
Detected by Pingoru
Aug 25, 2026, 07:25 PM UTC

Affected components

Login & sessions

Update timeline

  1. investigating Aug 25, 2026, 07:25 PM UTC

    A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident.

  2. investigating Aug 25, 2026, 08:39 PM UTC

    We're continuing to investigate. A small number of users may experience issues accessing Fastmail services.

  3. monitoring Aug 26, 2026, 12:30 AM UTC

    We expect the service to be restored for affected users, and we are currently monitoring closely.

  4. resolved Aug 26, 2026, 03:41 AM UTC

    This incident has been resolved. Access to our services have been restored for affected customers. No mail has been lost, and we don't anticipate further issues.

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