Resolved after 1 hour 52 minutes, affecting Sending Mail and Receiving Mail, on June 11, 2026.
We're currently investigating an issue affecting Email for customers using mail clients. You may be unable to connect your mailbox, or send and receive Email via your mail client. Fasthosts Webmail & Outlook Web App (OWA) are unaffected, you can continue to send and receive Email as normal. No Emails will be lost during this time, and we're working to restore full functionality as quickly as possible. We'll update you as soon as we have more information.
Affected components
Update timeline
- investigating Jun 11, 2026, 12:14 PM UTC
We're currently investigating an issue affecting Email for customers using mail clients. You may be unable to connect your mailbox, or send and receive Email via your mail client. Fasthosts Webmail & Outlook Web App (OWA) are unaffected, you can continue to send and receive Email as normal. No Emails will be lost during this time, and we're working to restore full functionality as quickly as possible. We'll update you as soon as we have more information.
- resolved Jun 11, 2026, 02:06 PM UTC
The issue has been resolved.
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