Resolved after 46 minutes, affecting Chat Support, on December 9, 2025.
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on making this contact method available again as soon as possible. We apologise for any inconvenience.
Affected components
Chat Support
Update timeline
- investigating Dec 09, 2025, 12:03 PM UTC
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on making this contact method available again as soon as possible. We apologise for any inconvenience.
- resolved Dec 09, 2025, 12:50 PM UTC
This incident has been resolved.
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