Resolved after 12 hours 17 minutes, affecting VPS Edition 1, on December 21, 2025.
Customers attempting to add new VPS servers may find that they are not being provisioned after their order has been processed. They will just see a message saying that the Virtual Private Server admin panel is being set up. Our developers are working to resolve this issue. Existing servers are not affected.
Affected components
Update timeline
- investigating Dec 21, 2025, 09:56 PM UTC
Customers attempting to add new VPS servers may find that they are not being provisioned after their order has been processed. They will just see a message saying that the Virtual Private Server admin panel is being set up. Our developers are working to resolve this issue. Existing servers are not affected.
- resolved Dec 22, 2025, 10:14 AM UTC
This incident has been resolved.
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