Resolved after 2 days 18 hours, affecting Webhosting, on January 19, 2026.
We are continuing to work on resolving the technical issue. We apologise for the inconvenience caused and thank you for your patience.
Affected components
Update timeline
- identified Jan 19, 2026, 05:13 PM UTC
Some customers may currently be unable to send email from web forms or other shared hosting sources. Our team is actively working to resolve the issue and restore normal email delivery.
- identified Jan 20, 2026, 03:19 AM UTC
We are still working on resolving this issue. More information will follow soon.
- identified Jan 21, 2026, 02:06 AM UTC
We are continuing to work on resolving the technical issue. We apologise for the inconvenience caused and thank you for your patience.
- resolved Jan 22, 2026, 11:56 AM UTC
This incident has been resolved.
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