Fasthosts incident

Investigating Incoming Email Delays

Resolved after 1 hour 17 minutes, affecting Standard Email and Receiving Mail, on March 17, 2026.

identified Mar 17, 2026, 12:21 PM UTC

We are investigating an issue affecting incoming email delivery. Some users may not see new messages in their inboxes at this time. Our team is working to restore service as quickly as possible. Potential Cause: A backend delivery service interruption.

Started
Mar 17, 2026, 12:21 PM UTC
Resolved
Mar 17, 2026, 01:38 PM UTC
Duration
1h 17m
Detected by Pingoru
Mar 17, 2026, 12:21 PM UTC

Affected components

Standard EmailReceiving Mail

Update timeline

  1. identified Mar 17, 2026, 12:21 PM UTC

    We are investigating an issue affecting incoming email delivery. Some users may not see new messages in their inboxes at this time. Our team is working to restore service as quickly as possible. Potential Cause: A backend delivery service interruption.

  2. resolved Mar 17, 2026, 01:38 PM UTC

    This incident has been resolved.

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