Resolved after 17 hours 16 minutes, affecting 3PL Warehouse Manager, on August 27, 2026.
We are continue to work on restoring serialization settings for those affected. We will continue to monitor progress and provide updates.
Affected components
Update timeline
- identified Aug 27, 2026, 07:50 PM UTC
Our team has identified an issue where outbound serialization was disabled for some SKUs. No action is required on your part at this time. Restoration is actively underway and we will provide an update once complete. We apologize for the disruption and appreciate your patience as we work to fully resolve this. We will continue to provide updates on progress every 30 minutes.
- identified Aug 27, 2026, 09:50 PM UTC
We are continue to work on restoring serialization settings for those affected. We will continue to monitor progress and provide updates.
- resolved Aug 28, 2026, 01:06 PM UTC
This incident has been resolved.
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