Resolved after 53 minutes, affecting 3PL Warehouse Manager and SmartPack and 1 more, on November 3, 2025.
A fix has been implemented, and this should now be resolved. Our teams will continue to monitor.
Affected components
3PL Warehouse ManagerSmartPackSmall Parcel SuiteSmartScan
Update timeline
- investigating Nov 03, 2025, 07:20 PM UTC
We have received reports of slowness and errors throughout Extensiv. Our teams are working to resolve this now. We will have an update for you in 30 minutes.
- monitoring Nov 03, 2025, 07:24 PM UTC
A fix has been implemented, and this should now be resolved. Our teams will continue to monitor.
- resolved Nov 03, 2025, 08:13 PM UTC
This incident has been resolved.
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