Extensiv incident

Service Interruption

Resolved after 11 minutes, affecting 3PL Warehouse Manager and SmartPack and 1 more, on November 20, 2025.

investigating Nov 20, 2025, 05:21 PM UTC

We are continuing to investigate this issue.

Started
Nov 20, 2025, 05:09 PM UTC
Resolved
Nov 20, 2025, 05:21 PM UTC
Duration
11m
Detected by Pingoru
Nov 20, 2025, 05:09 PM UTC

Affected components

3PL Warehouse ManagerSmartPackSmall Parcel SuiteSmartScan

Update timeline

  1. investigating Nov 20, 2025, 05:09 PM UTC

    We are currently investigation an incident with our cloud provider that is affecting the 3PL System. We will provide updates as they become available.

  2. investigating Nov 20, 2025, 05:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 20, 2025, 05:21 PM UTC

    This incident has been resolved.

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