Resolved after 3 hours 22 minutes, affecting Small Parcel Suite, on December 1, 2025.
Our teams will continue to monitor speeds. If you experience any additional slowness please contact support.
Affected components
Update timeline
- investigating Dec 01, 2025, 06:02 PM UTC
We are investigating reports from small subset of users that are experiencing slowness when rate shopping. We will have an update for you in 30 minutes.
- monitoring Dec 01, 2025, 06:12 PM UTC
We are seeing significant improvement in rate shopping speeds. Our teams are monitoring and working on ways to increase those speeds even more moving forward. We will have an update for you again in the next 30 minutes.
- monitoring Dec 01, 2025, 07:38 PM UTC
We continue to see improve in overall speeds when rate shopping. Our team will continue to monitor and improve those speeds even more. Our next update will be in about 45 minutes.
- resolved Dec 01, 2025, 09:24 PM UTC
Our teams will continue to monitor speeds. If you experience any additional slowness please contact support.
Your product runs on more than Extensiv
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services