Extensiv incident

Missing Tracking in Integration Manager

Resolved on January 15, 2026.

resolved Jan 15, 2026, 05:57 PM UTC

We recently experienced an issue where tracking was not properly applied to orders through Integration Manager. This issue has now been resolved. New orders will pull tracking as normal, and those previously missed will update upon the next scheduled update for that Integration Manager account.

Started
Jan 15, 2026, 05:56 PM UTC
Resolved
Jan 15, 2026, 05:56 PM UTC
Duration
–
Detected by Pingoru
Jan 15, 2026, 05:56 PM UTC

Update timeline

  1. resolved Jan 15, 2026, 05:57 PM UTC

    We recently experienced an issue where tracking was not properly applied to orders through Integration Manager. This issue has now been resolved. New orders will pull tracking as normal, and those previously missed will update upon the next scheduled update for that Integration Manager account.

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