Resolved after 6 hours 4 minutes, affecting Small Parcel Suite, on June 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Small Parcel Suite
Update timeline
- investigating Jun 06, 2025, 02:16 PM UTC
We are currently investigating an error seen when attempting to Rate Shop in Small Parcel. The error reads: "You cannot perform this because Sequence contains no elements." We should have an update on this investigation soon.
- identified Jun 06, 2025, 03:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 06, 2025, 05:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 06, 2025, 08:20 PM UTC
This incident has been resolved.
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