Resolved after 1 day 2 hours, affecting Billing Manager, on June 12, 2025.
This incident has been resolved. If you marked invoices Paid between Wednesday morning and 10am Friday will not automatically sync to QuickBooks. These will need to be manually recorded as Paid in QuickBooks.
Affected components
Update timeline
- identified Jun 12, 2025, 03:19 PM UTC
We are aware of an issue affecting the sync of invoices' paid status from Billing Manager to QuickBooks and are actively working on a resolution. We appreciate your patience as we address this
- identified Jun 12, 2025, 06:22 PM UTC
We continue to work towards a resolution on this issue.
- identified Jun 12, 2025, 09:29 PM UTC
We are till working to resolve this issue but expect more information on Friday.
- resolved Jun 13, 2025, 06:01 PM UTC
This incident has been resolved. If you marked invoices Paid between Wednesday morning and 10am Friday will not automatically sync to QuickBooks. These will need to be manually recorded as Paid in QuickBooks.
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