Resolved after 1 hour 30 minutes, affecting Warehouse Manager by Extensiv, on October 1, 2025.
The fix has been successfully implemented, and we are currently monitoring the system to ensure stability and full functionality. We’ll provide a final update once we confirm the issue is fully resolved.
Affected components
Update timeline
- investigating Oct 01, 2025, 03:28 PM UTC
We are currently investigating reports of login failures affecting the Warehouse Manager Classic Console. Users may experience errors or be unable to access the system. Our development team is actively working to identify the root cause and restore access as quickly as possible. Updates will be provided here as more information becomes available. We apologize for the inconvenience and appreciate your patience.
- identified Oct 01, 2025, 03:34 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 01, 2025, 03:58 PM UTC
The fix has been identified and is currently being implemented. We’ll provide an update once the rollout is complete.
- monitoring Oct 01, 2025, 04:16 PM UTC
The fix has been successfully implemented, and we are currently monitoring the system to ensure stability and full functionality. We’ll provide a final update once we confirm the issue is fully resolved.
- resolved Oct 01, 2025, 04:58 PM UTC
The incident has been resolved.
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