Resolved after 14 hours 17 minutes, affecting Phishing submissions, on June 17, 2026.
Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed. We've identified the cause and we are working with the vendor to address the issue. We expect to retrieve and process them once service is restored.
Affected components
Update timeline
- investigating Jun 17, 2026, 11:11 PM UTC
We are investigating an issue affecting the processing of phishing submissions. Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed. Our team is actively working to identify the cause. We will provide an update by 00:00 UTC.
- investigating Jun 18, 2026, 12:07 AM UTC
We are continuing to investigate this issue
- investigating Jun 18, 2026, 12:59 AM UTC
We are continuing to investigate this issue. Will post another update in 60 minutes.
- investigating Jun 18, 2026, 02:12 AM UTC
We think we have identified the problem and are working on a resolution right now. Will update again in 60 minutes.
- investigating Jun 18, 2026, 03:17 AM UTC
Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed. We've identified the cause and we are working with the vendor to address the issue. We expect to retrieve and process them once service is restored.
- resolved Jun 18, 2026, 01:29 PM UTC
This incident has been resolved.
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