Is Expel down?
Last checked 3m agoNo incidents right now.
Expel is operational right now. Last checked 3m ago; the most recent incident resolved 14d ago.
Real-time Expel status, recent outages, and incident history — pulled directly from Expel's official status page at https://status.expel.io every 5 minutes. Pingoru tracks 16 Expel services and has captured 6 incidents in the last 90 days (98.40% uptime). Get email, Slack, Discord, or webhook alerts the moment Expel reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- EmailTicketing systems (via email, such as Jira)Phishing submissions
Timeline · 5 updates
- identified · Aug 30, 2026, 09:43 AM UTC
Emails from Workbench are delayed since 12am UTC. We have identified the root cause and are working on a remediation. Phishing outcome responses, User Email notifications, and Org-Level Email Ticketing notifications are delayed since 12am UTC. SOC operations and alert ingestion are not affected. We will provide another update by 12:30pm UTC
- identified · Aug 30, 2026, 11:10 AM UTC
We have identified the cause are continuing to work on remediation. We have also confirmed that due to this issue, when someone submits a suspected phishing email, the email will not reach Workbench for review. Next update at 1pm UTC.
- identified · Aug 30, 2026, 12:58 PM UTC
We are continuing to work on remediation. MDR services are unaffected. Alert ingestion, detection, and investigation are operating normally. Slack, Microsoft Teams, PagerDuty, Opsgenie, and Service Now notifications are still being delivered. Email delivery from Workbench remains unavailable. No action is required at this time; we will confirm resubmission steps for phishing submissions once service is restored. Next update: Monday, 31 August at 13:00 UTC (9:00 AM ET)
- monitoring · Aug 30, 2026, 06:14 PM UTC
Email delivery from Workbench is now working and emails in the queue are being replayed. An update will be posted once the replay is complete.
- resolved · Aug 30, 2026, 07:53 PM UTC
This issue is resolved. Email delivery from Workbench has been restored, and phishing email submissions are processing normally. Suspected phishing emails submitted during this time were not received by Expel and could not be processed. Please ask your users to resubmit anything they reported during this period. Notification emails generated during this time have been delivered. Some may arrive later than the timestamp they were originally generated.
Latest: This issue is resolved. Email delivery from Workbench has been restored, and phishing email submissions are processing normally. Suspected phishing emails submitted during this tim…
-
- Workbench global network connectivityInvestigative actionsWorkbench loginFile uploadsDashboards
Timeline · 3 updates
- investigating · Jul 17, 2026, 02:21 AM UTC
At 9:58pm EDT, we began experiencing a problem with the Workbench database that is preventing users from accessing Workbench. We will provide an update by 11pm EDT.
- monitoring · Jul 17, 2026, 02:34 AM UTC
We have implemented a fix and believe the incident to be resolved. We are monitoring the health of the infrastructure and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.
- resolved · Jul 17, 2026, 03:01 AM UTC
The incident has been resolved, and all systems are once again fully available. No customer data was lost; SOC operations were impacted, but are back to normal.
Latest: The incident has been resolved, and all systems are once again fully available. No customer data was lost; SOC operations were impacted, but are back to normal.
-
- Alert ingestion
Timeline · 2 updates
- investigating · Jul 13, 2026, 08:20 PM UTC
On June 18th, a change was made in Expel's environment that inadvertently introduced logic that silently indexed vendor alerts. This change was reverted in order to restore alerting as soon as it was identified on July 1st. Our team has identified several alerts that occurred during the impacted service period within a number of customer environments that we are replaying. If any incidents surface, impacted customers will be notified via Workbench. In the meantime please do not hesitate to reach out to our team with any questions.
- resolved · Aug 12, 2026, 05:47 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- EmailSlackTeamsTicketing systems (via email, such as Jira)PagerDutyOpsgenie
Timeline · 5 updates
- investigating · Jun 18, 2026, 08:37 PM UTC
At 2pm ET, we began experiencing a problem with our notification system that is causing notification delays to our customers. We will provide an update by 5pm ET.
- identified · Jun 18, 2026, 09:05 PM UTC
We've identified the cause of the delayed notifications as an issue with a third-party notification vendor. A fix is currently being applied. Workbench notifications have been delayed since 19:09 UTC, and we'll provide another update at 21:30 UTC.
- identified · Jun 18, 2026, 09:35 PM UTC
Workbench notifications continue to be delayed since 19:09 UTC due to an issue with a third-party notification vendor. They are working on a fix. All delayed notifications will be processed once the outage is resolved. Next update 22:00 UTC
- monitoring · Jun 18, 2026, 10:13 PM UTC
The cause of the notification delays has been resolved and we are observing delayed messages being delivered. All delayed notifications will be processed and we will continue to monitor.
- resolved · Jun 18, 2026, 11:28 PM UTC
All delayed messages have been delivered and the notifications system is fully operational.
Latest: All delayed messages have been delivered and the notifications system is fully operational.
-
- Phishing submissions
Timeline · 6 updates
- investigating · Jun 17, 2026, 11:11 PM UTC
We are investigating an issue affecting the processing of phishing submissions. Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed. Our team is actively working to identify the cause. We will provide an update by 00:00 UTC.
- investigating · Jun 18, 2026, 12:07 AM UTC
We are continuing to investigate this issue
- investigating · Jun 18, 2026, 12:59 AM UTC
We are continuing to investigate this issue. Will post another update in 60 minutes.
- investigating · Jun 18, 2026, 02:12 AM UTC
We think we have identified the problem and are working on a resolution right now. Will update again in 60 minutes.
- investigating · Jun 18, 2026, 03:17 AM UTC
Beginning at 19:47 UTC, phishing submissions are not being processed, which is preventing the creation of Phishing Expel Alerts. Suspected phishing emails submitted for review during this period may not yet be analyzed. We've identified the cause and we are working with the vendor to address the issue. We expect to retrieve and process them once service is restored.
- resolved · Jun 18, 2026, 01:29 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
See the full Expel outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Expel outage history →Or sign up free to get alerts when Expel breaks · 10 free monitors · No credit card
- Started Aug 30, 2026, 09:43 AM UTC · Resolved Aug 30, 2026, 07:53 PM UTC · 10h 10m
- Started Jul 17, 2026, 02:21 AM UTC · Resolved Jul 17, 2026, 03:01 AM UTC · 40m
- Issue affecting some vendor alerts ResolvedStarted Jul 13, 2026, 08:20 PM UTC · Resolved Aug 12, 2026, 05:47 PM UTC · 29d 21h
- Delayed Notifications ResolvedStarted Jun 18, 2026, 08:37 PM UTC · Resolved Jun 18, 2026, 11:28 PM UTC · 2h 51m
- Started Jun 17, 2026, 11:11 PM UTC · Resolved Jun 18, 2026, 01:29 PM UTC · 14h 17m
- Started Jun 17, 2026, 04:16 PM UTC · Resolved Jun 17, 2026, 04:59 PM UTC · 42m