Resolved after 35 minutes, affecting Enterprise Portal (ui.examsoft.io) and Examplify Services, on November 12, 2024.
This issue should now be resolved as users should now be successful in attempting to login.
Affected components
Enterprise Portal (ui.examsoft.io)Examplify Services
Update timeline
- investigating Nov 12, 2024, 09:31 PM UTC
We are currently investigating SAML login issues that is affecting users on the Enterprise portal. Users are seeing a white label error when attempting to login through the portal and/or Examplify. We are seeing some success when users refresh their page after seeing the white label error in an incognito tab in Chrome.
- resolved Nov 12, 2024, 10:06 PM UTC
This issue should now be resolved as users should now be successful in attempting to login.
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