ExamSoft incident

ExamSoft Service Incident, August 17th

Resolved after 5 hours 47 minutes, affecting Enterprise Portal (ui.examsoft.io), on August 17, 2026.

resolved Aug 17, 2026, 09:30 PM UTC

The issues affecting Enterprise have been fully resolved. Users should no longer experience any issues logging in or accessing the platform. We apologize for the disruption and appreciate your patience while we restored service.

Started
Aug 17, 2026, 03:42 PM UTC
Resolved
Aug 17, 2026, 09:30 PM UTC
Duration
5h 47m
Detected by Pingoru
Aug 17, 2026, 03:42 PM UTC

Affected components

Enterprise Portal (ui.examsoft.io)

Update timeline

  1. investigating Aug 17, 2026, 03:42 PM UTC

    We’ve run into some issues. Enterprise is currently experiencing an unexpected service incident. During this time, you may find that you are not able to log in and access our services. We will share updates here so you can track our progress while we resolve the issue. Next update: Within 30 minutes

  2. monitoring Aug 17, 2026, 05:01 PM UTC

    We have identified the cause of the issue, and service has been restored. Enterprise users should now be able to log in and access our services. We are currently monitoring to verify that no additional issues arise. Next update: Within 30

  3. monitoring Aug 17, 2026, 07:51 PM UTC

    We have identified the cause of the issue, and service has been restored. Enterprise users should now be able to log in and access our services. We are currently monitoring to verify that no additional issues arise.

  4. resolved Aug 17, 2026, 09:30 PM UTC

    The issues affecting Enterprise have been fully resolved. Users should no longer experience any issues logging in or accessing the platform. We apologize for the disruption and appreciate your patience while we restored service.

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