ExamSoft incident
Students Unable to Download Exams for Some Legacy users
Resolved after 2 hours 22 minutes, affecting Legacy Portal (examsoft.com/institutionid), on September 29, 2025.
A fix has been pushed, we are currently monitoring.
Affected components
Update timeline
- investigating Sep 29, 2025, 01:39 PM UTC
We are currently receiving reports of students being unable to download exams through Examplify. Our team is actively investigating this issue to restore normal service as quickly as possible. Please be assured that your exam content remains securely saved on your computer and will upload in full once connectivity is restored. This interruption does not affect the integrity of your answer file.
- monitoring Sep 29, 2025, 02:37 PM UTC
A fix has been pushed, we are currently monitoring.
- resolved Sep 29, 2025, 04:01 PM UTC
This incident has been resolved.
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