Resolved after 35 minutes, affecting Legacy Portal (examsoft.com/institutionid) and Legacy Portal Reporting, on September 29, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Legacy Portal (examsoft.com/institutionid)Legacy Portal Reporting
Update timeline
- investigating Sep 29, 2025, 04:13 PM UTC
We are aware of reports that some users are unable to log in to the Legacy portal. This may affect your ability to log in, post, or take exams. Our team is actively investigating and working to restore normal service as quickly as possible. Thank you for your patience while we resolve this.
- monitoring Sep 29, 2025, 04:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 04:49 PM UTC
This incident has been resolved.
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