Resolved after 16 hours 49 minutes, affecting Legacy Portal (examsoft.com/institutionid), on September 29, 2025.
We are continuing to investigate this issue.
Affected components
Legacy Portal (examsoft.com/institutionid)
Update timeline
- investigating Sep 29, 2025, 08:33 PM UTC
We are currently investigating Legacy portal users not being able to log in or receive the emails for a password reset in a timely manner. The emails are currently delayed. We are also looking into the Exam passwords issue.
- investigating Sep 30, 2025, 01:23 PM UTC
We are continuing to investigate this issue.
- resolved Sep 30, 2025, 01:23 PM UTC
This incident has been resolved.
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