ExamSoft incident
Minor delay in the uploads being displayed in the Admin Portal for Legacy portal.
Resolved after 1 hour 2 minutes, affecting Legacy Portal (examsoft.com/institutionid), on October 3, 2025.
All uploads are processing at a normal speed at this time. If you continue to have issues uploading, please contact our support team.
Affected components
Update timeline
- investigating Oct 03, 2025, 04:09 PM UTC
At this time, we have confirmed that uploads are delayed in processing. Please note that if your students received the green screen in Examplify, their upload was successfully received. It may take up to 30-45 minutes for the upload to be visible within the ExamSoft Legacy portal and is continuing to improve.
- resolved Oct 03, 2025, 05:12 PM UTC
All uploads are processing at a normal speed at this time. If you continue to have issues uploading, please contact our support team.
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