Resolved after 1 day 21 hours, affecting Exact Online Premium, on August 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Exact Online Premium
Update timeline
- investigating Aug 18, 2026, 10:55 AM UTC
You may experience a degraded performance and longer loading times in Exact Online Premium. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- investigating Aug 18, 2026, 01:02 PM UTC
We are still investigating this issue.
- identified Aug 18, 2026, 01:43 PM UTC
The issue has been identified. We are working on a fix.
- monitoring Aug 20, 2026, 07:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2026, 08:04 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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