Exact incident

Security precaution: Exact Venice support site temporarily unavailable (BE)

Resolved after 1 day 3 hours, affecting Exact Venice, on October 21, 2026.

investigating Oct 21, 2026, 12:14 PM UTC

Due to the PHP2Shell vulnerability, we have temporarily shut down our support website as a precautionary measure. We are doing everything possible to restore the website as quickly as possible. We apologize for any inconvenience. ------ Vanwege de PHP2Shell-kwetsbaarheid hebben wij onze support website tijdelijk uitgezet. We doen er alles aan om de website zo snel mogelijk weer online te brengen. Excuses voor het ongemak.

Started
Oct 21, 2026, 12:14 PM UTC
Resolved
Oct 22, 2026, 03:29 PM UTC
Duration
1d 3h
Detected by Pingoru
Oct 21, 2026, 12:14 PM UTC

Affected components

Exact Venice

Update timeline

  1. investigating Oct 21, 2026, 12:14 PM UTC

    Due to the PHP2Shell vulnerability, we have temporarily shut down our support website as a precautionary measure. We are doing everything possible to restore the website as quickly as possible. We apologize for any inconvenience. ------ Vanwege de PHP2Shell-kwetsbaarheid hebben wij onze support website tijdelijk uitgezet. We doen er alles aan om de website zo snel mogelijk weer online te brengen. Excuses voor het ongemak.

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