Exact incident

Exact Online - Delay in processing invoices at scanning service (Global)

Resolved after 1 hour 24 minutes, affecting Exact Online and Exact Online Premium, on July 26, 2026.

resolved Jul 26, 2026, 09:12 AM UTC

This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.

Started
Jul 26, 2026, 07:48 AM UTC
Resolved
Jul 26, 2026, 09:12 AM UTC
Duration
1h 24m
Detected by Pingoru
Jul 26, 2026, 07:48 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Jul 26, 2026, 07:48 AM UTC

    You might experience a delay in the processing of invoices sent to the scanning service. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 26, 2026, 09:12 AM UTC

    This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.

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