Exact incident
Exact Online - Blank line between orders to be picked (Global)
Minor Vendor's status page →
Resolved after 13 days, affecting Exact Online and Exact Online Premium, on July 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Exact OnlineExact Online Premium
Update timeline
- investigating Jul 23, 2026, 07:30 AM UTC
You may notice a blank line between the orders in the screen To be picked. We are investigating the issue at the moment and will keep you updated as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jul 23, 2026, 02:43 PM UTC
The issue has been identified, we are currently working on a solution.
- identified Jul 31, 2026, 01:02 PM UTC
We are continuing to work on a fix.
- monitoring Aug 05, 2026, 06:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 08:00 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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