Exact incident

Exact Online Bouw – Access denied error (NL/BE)

Resolved after 39 minutes, affecting Exact Online Bouw, on July 22, 2026.

resolved Jul 22, 2026, 07:46 AM UTC

This issue has been resolved and the message does not get shown incorrectly any longer. If you have temporarily deactivated the right 'View Departments' you can activate this again. Our apologies for the inconvenience.

Started
Jul 22, 2026, 07:06 AM UTC
Resolved
Jul 22, 2026, 07:46 AM UTC
Duration
39m
Detected by Pingoru
Jul 22, 2026, 07:06 AM UTC

Affected components

Exact Online Bouw

Update timeline

  1. investigating Jul 22, 2026, 07:06 AM UTC

    You may get an access denied error upon logging into Exact Online Bouw. The error occurs when the user has the right: View Departments. You can temporarily disable this right to prevent the error. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jul 22, 2026, 07:46 AM UTC

    This issue has been resolved and the message does not get shown incorrectly any longer. If you have temporarily deactivated the right 'View Departments' you can activate this again. Our apologies for the inconvenience.

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