Resolved after 3 days 23 hours, affecting Exact API, on June 19, 2026.
This issue has been resolved. Login via a Windows-based API is possible again . Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Jun 19, 2026, 09:08 AM UTC
When logging in via a Windows-based API, you may encounter a white screen after entering your login details. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Jun 19, 2026, 02:18 PM UTC
The issue has been identified and we are investigating potential solutions.
- identified Jun 22, 2026, 09:20 AM UTC
We are continuing to work on a fix.
- resolved Jun 23, 2026, 08:35 AM UTC
This issue has been resolved. Login via a Windows-based API is possible again . Our apologies for the inconvenience.
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