Exact incident
Exact Online Fiscaal - Synchronization issues with external portals (NL)
Resolved after 2 hours 30 minutes, affecting Exact Online Fiscaal, on April 2, 2026.
This issue has been resolved. The synchronization between Exact Online Fiscaal and the external portals is working as intended. Returns sent from Exact Online Fiscaal will be automatically resubmitted to the external portal. It may take a short while before the returns appear in the external portal. If the returns cannot be resubmitted for some reason, they will be automatically rejected and you can resend them manually. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Apr 02, 2026, 10:49 AM UTC
We are currently investigating synchronization issues reported with the following portals: Pinkweb Auditcase Simplicate Hix We are investigating these issues, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- monitoring Apr 02, 2026, 11:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2026, 01:19 PM UTC
This issue has been resolved. The synchronization between Exact Online Fiscaal and the external portals is working as intended. Returns sent from Exact Online Fiscaal will be automatically resubmitted to the external portal. It may take a short while before the returns appear in the external portal. If the returns cannot be resubmitted for some reason, they will be automatically rejected and you can resend them manually. Our apologies for the inconvenience.
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