Exact incident

Exact Online Fiscaal – Custom fields on the client card cannot be edited (NL)

Resolved after 1 day 20 hours, affecting Exact Online Fiscaal, on April 1, 2026.

investigating Apr 01, 2026, 11:02 AM UTC

You may experience that the custom fields on the client card cannot be edited. Depending on the format of the field, the answer is greyed out or the answer selection will not be saved. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Started
Apr 01, 2026, 11:02 AM UTC
Resolved
Apr 03, 2026, 07:28 AM UTC
Duration
1d 20h
Detected by Pingoru
Apr 01, 2026, 11:02 AM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Apr 01, 2026, 11:02 AM UTC

    You may experience that the custom fields on the client card cannot be edited. Depending on the format of the field, the answer is greyed out or the answer selection will not be saved. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Apr 03, 2026, 07:28 AM UTC

    This issue has been resolved. Our apologies for the inconvenience.

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