Exact incident

Exact Online Premium - Login not possible in Exact Online Premium (NL)

Resolved after 21 minutes, affecting Exact Online Premium, on April 9, 2026.

resolved Apr 09, 2026, 08:22 AM UTC

The issue has been resolved. Exact Online Premium is available again. Our apologies for the inconvenience.

Started
Apr 09, 2026, 08:01 AM UTC
Resolved
Apr 09, 2026, 08:22 AM UTC
Duration
21m
Detected by Pingoru
Apr 09, 2026, 08:01 AM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating Apr 09, 2026, 08:01 AM UTC

    You may experience that it is not possible to access Exact Online Premium. We are investigating the issue. Our apologies for the inconvenience.

  2. monitoring Apr 09, 2026, 08:07 AM UTC

    We have implemented a fix and we are monitoring the results.

  3. resolved Apr 09, 2026, 08:22 AM UTC

    The issue has been resolved. Exact Online Premium is available again. Our apologies for the inconvenience.

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