Exact incident
Exact Globe+/Exact Globe Next – Transsmart T-Wise link returns error message.
Resolved after 1 day, affecting Exact Globe+ and Exact Globe Next, on April 9, 2026.
Connections to Transsmart T-Wise are possible again. A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Apr 09, 2026, 09:23 AM UTC
As of the 8th of April the error message “String or binary data would be truncated......The statement has been terminated” can be returned when connecting to Transsmart T-Wise. This message can occur in all versions of Exact Globe + and Exact Globe Next. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Apr 09, 2026, 01:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 10, 2026, 09:38 AM UTC
Connections to Transsmart T-Wise are possible again. A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 10:02 AM UTC
This incident has been resolved.
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