Exact incident
Exact Online Fiscaal - Incorrect calculation of healthcare allowance in a 2025 income tax return when applying actual return in box 3 (NL)
Resolved after 23 hours 32 minutes, affecting Exact Online Fiscaal, on April 13, 2026.
You may experience that the healthcare allowance (zorgtoeslag) is not granted in a 2025 income tax return when applying actual return in box 3. The Box 3 actual return is incorrectly added to the Box 3 assets. This results that in some scenarios the healthcare allowance (zorgtoeslag) is not granted, while the Box 3 assets are below the asset limit. We have identified the cause of this issue and are currently working on a fix. Our apologies for the inconvenience.
Affected components
Update timeline
- identified Apr 13, 2026, 07:53 AM UTC
You may experience that the healthcare allowance (zorgtoeslag) is not granted in a 2025 income tax return when applying actual return in box 3. The Box 3 actual return is incorrectly added to the Box 3 assets. This results that in some scenarios the healthcare allowance (zorgtoeslag) is not granted, while the Box 3 assets are below the asset limit. We have identified the cause of this issue and are currently working on a fix. Our apologies for the inconvenience.
- resolved Apr 14, 2026, 07:26 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
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