Exact incident

Exact Online Fiscaal and Jaarrekening - Error when editing workflow steps (NL)

Resolved after 4 days 23 hours, affecting Exact Online Fiscaal and Exact Online Jaarrekening, on April 10, 2026.

resolved Apr 15, 2026, 08:41 AM UTC

This issue has been resolved. You can edit and create workflows without receiving an error message again. Our apologies for the inconvenience.

Started
Apr 10, 2026, 08:56 AM UTC
Resolved
Apr 15, 2026, 08:41 AM UTC
Duration
4d 23h
Detected by Pingoru
Apr 10, 2026, 08:56 AM UTC

Affected components

Exact Online FiscaalExact Online Jaarrekening

Update timeline

  1. investigating Apr 10, 2026, 08:56 AM UTC

    You may receive an error message when editing or creating workflows. This can occur when adjusting the order of steps and/or adjusting the step settings in a workflow. The error message you may receive is "Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk.". We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Apr 15, 2026, 08:41 AM UTC

    This issue has been resolved. You can edit and create workflows without receiving an error message again. Our apologies for the inconvenience.

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