Exact incident

Exact Online - Not possible to start a support chat (Global)

Minor Vendor's status page →

Resolved after 1 hour 9 minutes, affecting Customer Support Department, on April 15, 2026.

resolved Apr 15, 2026, 09:03 AM UTC

This issue has been solved. The support chat is available again. Our apologies for the inconvenience.

Started
Apr 15, 2026, 07:54 AM UTC
Resolved
Apr 15, 2026, 09:03 AM UTC
Duration
1h 9m
Detected by Pingoru
Apr 15, 2026, 07:54 AM UTC

Affected components

Customer Support Department

Update timeline

  1. investigating Apr 15, 2026, 07:54 AM UTC

    Currently we are facing technical issues with the Exact Support page. As a result, you are not able to start a support chat at this moment. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

  2. resolved Apr 15, 2026, 09:03 AM UTC

    This issue has been solved. The support chat is available again. Our apologies for the inconvenience.

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