Exact incident
Exact Online - Error message when connecting via Mollie (NL/BE)
Resolved after 5 days 23 hours, affecting Exact Online and Exact Online Premium, on June 3, 2026.
This issue has been resolved. You will no longer encounter an error message stating "Internal processing error" when attempting to connect with Mollie. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Jun 03, 2026, 06:55 AM UTC
You may encounter an error message stating "Interne verwerkingsfout" when attempting to connect via Mollie, or you may notice that the “Connect via Mollie” button is not functioning as expected. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
- identified Jun 05, 2026, 08:30 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 09, 2026, 06:32 AM UTC
This issue has been resolved. You will no longer encounter an error message stating "Internal processing error" when attempting to connect with Mollie. Our apologies for the inconvenience.
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