Exact incident

Exact Online - Invoices sent to scanning service not processed (Global)

Resolved after 39 minutes, affecting Exact Online and Exact Online Premium, on June 1, 2026.

resolved Jun 01, 2026, 08:05 AM UTC

This issue has been resolved, and documents are now being processed as normal again. Our apologies for the inconvenience.

Started
Jun 01, 2026, 07:26 AM UTC
Resolved
Jun 01, 2026, 08:05 AM UTC
Duration
39m
Detected by Pingoru
Jun 01, 2026, 07:26 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

  1. investigating Jun 01, 2026, 07:26 AM UTC

    Currently invoices sent to the scanning service are not delivered and cannot be processed. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved Jun 01, 2026, 08:05 AM UTC

    This issue has been resolved, and documents are now being processed as normal again. Our apologies for the inconvenience.

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