Exact incident
Exact Online - Non-deductible VAT percentage is not filled in in Entry proposals (BE)
Resolved after 5 days 6 hours, affecting Exact Online and Exact Online Premium, on May 13, 2026.
The issue has been resolved. Non-deductible VAT percentages are filled in again for newly created entry proposals. For existing entry proposals and entries, the percentages need to be adjusted manually. Our apologies for the inconvenience.
Affected components
Update timeline
- identified May 13, 2026, 06:24 AM UTC
You may experience that the Non-deductible VAT percentage of a G/L Account is not filled in in the entry line of an Entry proposal. The percentage will be filled in when you delete the entry line and add the entry line manually to the Entry proposal again. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
- resolved May 18, 2026, 01:02 PM UTC
The issue has been resolved. Non-deductible VAT percentages are filled in again for newly created entry proposals. For existing entry proposals and entries, the percentages need to be adjusted manually. Our apologies for the inconvenience.
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