Exact incident

Exact Globe+ - When generating the report Counts an error "Can't initialize: Report" is shown.

Resolved after 7 days 23 hours, affecting Exact Globe+, on May 12, 2026.

resolved May 20, 2026, 06:36 AM UTC

This issue is resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.

Started
May 12, 2026, 06:56 AM UTC
Resolved
May 20, 2026, 06:36 AM UTC
Duration
7d 23h
Detected by Pingoru
May 12, 2026, 06:56 AM UTC

Affected components

Exact Globe+

Update timeline

  1. investigating May 12, 2026, 06:56 AM UTC

    In Exact Globe+ release 505 and 506 the message "Can't initialize: Report" can be shown when creating a Counts report. This report is created in the menu "Inventory, Warehouse management, Counts". We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved May 20, 2026, 06:36 AM UTC

    This issue is resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.

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