Exact incident
Exact Globe+ - Polish legislation: "Unable to cast object of type 'System.DBNull' to type 'System.String'" error message when downloading KSeF invoices.
Resolved after 11 days 22 hours, affecting Exact Globe+, on May 8, 2026.
This issue will be resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating May 08, 2026, 08:01 AM UTC
When downloading E-Invoices in the menu "Finance, Entries, National e-Invoice System (KSeF), Incoming e-invoices" the error "Unable to cast object of type 'System.DBNull' to type 'System.String'" can appear. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- resolved May 20, 2026, 06:32 AM UTC
This issue will be resolved in Exact Globe+ release 507SP8, available as of the 20th of May. Our apologies for the inconvenience.
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