Exact incident

Exact AI Agents- Support Agent functionality degraded

Resolved after 42 minutes, affecting Exact AI Agents, on May 6, 2026.

resolved May 06, 2026, 09:14 AM UTC

The issue has been resolved. The Document Viewer of the Support Agent will display the requested information. Our apologies for the inconvenience.

Started
May 06, 2026, 08:32 AM UTC
Resolved
May 06, 2026, 09:14 AM UTC
Duration
42m
Detected by Pingoru
May 06, 2026, 08:32 AM UTC

Affected components

Exact AI Agents

Update timeline

  1. investigating May 06, 2026, 08:32 AM UTC

    You may currently experience that the Document Viewer of the Support Agent (Exact AI Assistant) isn't displaying the requested information. We are currently investigating the issue. Our apologies for the inconvenience.

  2. resolved May 06, 2026, 09:14 AM UTC

    The issue has been resolved. The Document Viewer of the Support Agent will display the requested information. Our apologies for the inconvenience.

Your product runs on more than Exact

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →