Exact incident
Exact Online - Delay in bank statements from Rabo Boekhoudkoppeling (NL)
Resolved after 13 days 4 hours, affecting Exact Online Premium, on October 8, 2026.
The issue has been resolved. Statements via the Rabo BoekhoudKoppeling are imported earlier in the day again. Please note that the exact import time may still vary from day to day. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Oct 08, 2026, 09:46 AM UTC
You may experience that bank statements delivered by the Rabo Boekhoudkoppeling are imported later during the day than usual. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
- identified Oct 15, 2026, 08:06 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 21, 2026, 01:49 PM UTC
The issue has been resolved. Statements via the Rabo BoekhoudKoppeling are imported earlier in the day again. Please note that the exact import time may still vary from day to day. Our apologies for the inconvenience.
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