Exact incident

Exact Online - Delay in bank statements from Rabo Boekhoudkoppeling (NL)

Resolved after 13 days 4 hours, affecting Exact Online Premium, on October 8, 2026.

resolved Oct 21, 2026, 01:49 PM UTC

The issue has been resolved. Statements via the Rabo BoekhoudKoppeling are imported earlier in the day again. Please note that the exact import time may still vary from day to day. Our apologies for the inconvenience.

Started
Oct 08, 2026, 09:46 AM UTC
Resolved
Oct 21, 2026, 01:49 PM UTC
Duration
13d 4h
Detected by Pingoru
Oct 08, 2026, 09:46 AM UTC

Affected components

Exact Online Premium

Update timeline

  1. investigating Oct 08, 2026, 09:46 AM UTC

    You may experience that bank statements delivered by the Rabo Boekhoudkoppeling are imported later during the day than usual. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Oct 15, 2026, 08:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 21, 2026, 01:49 PM UTC

    The issue has been resolved. Statements via the Rabo BoekhoudKoppeling are imported earlier in the day again. Please note that the exact import time may still vary from day to day. Our apologies for the inconvenience.

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