Exact incident

Exact Online - Column width cannot be adjusted (Global)

Resolved after 5 days 1 hour, affecting Exact Online, on October 7, 2026.

resolved Oct 12, 2026, 10:49 AM UTC

The issue has been resolved. All column widths have been reset to default. Our apologies for the inconvenience.

Started
Oct 07, 2026, 09:07 AM UTC
Resolved
Oct 12, 2026, 10:49 AM UTC
Duration
5d 1h
Detected by Pingoru
Oct 07, 2026, 09:07 AM UTC

Affected components

Exact Online

Update timeline

  1. investigating Oct 07, 2026, 09:07 AM UTC

    When using overviews such as the G/L transactions you may encounter that columns are smaller than they previously were. This results in larger rows and being able to see less rows on your screen. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Oct 07, 2026, 11:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 12, 2026, 07:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 12, 2026, 10:49 AM UTC

    The issue has been resolved. All column widths have been reset to default. Our apologies for the inconvenience.

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