Resolved after 59 minutes, affecting Exact AI Agents, on October 2, 2026.
A fix has been implemented and you can use the Support Agent again. Our apologies for the inconvenience.
Affected components
Exact AI Agents
Update timeline
- investigating Oct 02, 2026, 08:01 AM UTC
You wil receive an error message "Something went wrong. Please try again later." when using the Support Agent. We are currently investigating this issue and will update this page as soon as more information becomes available. Our appologies for the inconvenience.
- resolved Oct 02, 2026, 09:00 AM UTC
A fix has been implemented and you can use the Support Agent again. Our apologies for the inconvenience.
Your product runs on more than Exact
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services