Exact incident
Exact Online HR - Not able to search for addresses when filling in expenses based on kilometers (NL)
Minor Vendor's status page →
Resolved after 1 hour 50 minutes, affecting Exact Online Payroll & HR, on April 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Exact Online Payroll & HR
Update timeline
- investigating Apr 20, 2026, 09:24 AM UTC
Currently, it is not possible to search for addresses when filling in expenses based on kilometers. As a result of this, you need to enter the kilometers manually. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
- identified Apr 20, 2026, 09:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 20, 2026, 10:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2026, 11:14 AM UTC
This issue has been resolved. Our apologies for the inconvenience.
Your product runs on more than Exact
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services